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Christiana Ngefac

Travel Consultant

Biography

Christiana has over 8 years of experience in customer service and ticketing within the travel industry. She has served as a Team Coordinator at North Eastern International Air Services in China, where she analyzed customer problems and provided appropriate solutions. In her role, she worked with various Global Distribution Systems (GDS) such as Amadeus, Worldspan, and Farelogix to perform tasks like first issues, reissues, and refunds. Christiana also worked as a Case Resolution Expert at FlightHub, where she resolved complex customer complaints filed with the Better Business Bureau and the Department of Transportation.

Passions

Christiana is passionate about her work, especially in the field of travel. She finds it satisfying to assist travelers who face complex issues concerning their travel. Additionally, she loves traveling to different parts of the world, learning about the lifestyles and cultures of different people.

Dream Travel Destination

Christiana dreams of visiting South Africa to experience its diverse culture with various ethnic groups. She is also a lover of South African music, which adds to her interest in visiting the country.

Favorite Olympic Discipline

Badminton is Christiana’s favorite Olympic discipline. Having spent more than half a decade in China, she developed a strong interest in the sport and enjoyed watching the China national badminton team. Handball is also a sport of interest to her because she grew up as a skilled handball player.

Contact Info